FAQs for Just Eat
How does Just Eat work?
Just Eat links clients with local eateries. Customers can browse restaurant menus, select their desired dishes, and place orders through the Just Eat website or mobile app.
Is there a minimum order requirement?
Minimum order requirements may vary depending on the specific restaurant. Some restaurants may have a minimum order amount to qualify for delivery or to avail certain offers. The minimum order requirement, if applicable, is typically displayed on the restaurant's page or during the checkout process.
How long does delivery take?
The delivery time can vary based on various factors, including the restaurant's location, the number of orders being processed, and the distance between the restaurant and the delivery address. Just Eat provides estimated delivery times for each restaurant, but actual delivery times may vary.
Can I track my order?
Just Eat offers order tracking for some restaurants. If order tracking is available, you can monitor the status of your order, including when it has been accepted, prepared, and dispatched. The availability of order tracking may depend on the restaurant and the delivery service they use.
What payment methods are accepted?
Just Eat accepts various payment methods, including credit/debit cards, online wallets, and sometimes cash on delivery. The available payment options are typically displayed during the checkout process, and you can choose the method that is most convenient for you.
Is there a customer support service?
Yes, Just Eat provides customer support services.