FAQs for Adidas
Does Adidas offer international shipping?
Yes, Adidas offers international shipping to many countries. During the checkout process on their website, you can select your country to see if it is eligible for shipping.
What is Adidas' return policy?
Adidas has a return policy that allows customers to return unworn and unused products within a specified time frame (usually 30 days) for a refund. Make sure to review the specific return policy on the Adidas website for any restrictions or requirements.
How do I find my shoe size?
Adidas provides a size guide on their website to help you determine the appropriate shoe size based on your foot measurements. It's recommended to refer to the size guide before making a purchase to ensure the best fit.
Does Adidas offer customization or personalization options?
Yes, Adidas offers customization or personalization options for some of their products. For example, you may be able to customize the color or design of certain shoes or add personalized details to jerseys or apparel. Check the Adidas website for specific customization options.
How can I contact Adidas' customer service?
Adidas provides various customer service channels, including phone, email, and live chat. You can find the contact details and available support options on their website's customer service section.
Does Adidas have a loyalty program?
Yes, Adidas has a loyalty program called "Adidas Creators Club" where members can earn points on purchases, access exclusive rewards, and receive personalized offers. You can sign up for the program on the Adidas website.
Can I track my order?
Yes, Adidas provides order tracking for their shipments. Once your order has been dispatched, you will receive a tracking number via email or SMS, allowing you to monitor the progress of your delivery.